PMC Receives National Recognition for Performance Leadership in Patient Satisfaction

Tuesday, November 15th, 2016

Providence Medical Center in Wayne, Nebraska today announced it has been recognized by iVantage Health Analytics and the National Organization of State Office of Rural Health (NOSORH) for overall excellence in Patient Satisfaction, reflecting top quartile performance among all rural acute care hospitals in the nation.

“It pleases me to know that Providence Medical Center has received this recognition.  It’s proof of the hard work and dedication that our caregivers exercise each and every day in patient care and service, as well as a reflection of the commitment we have to the health of our community,” said Jim Frank, CEO for Providence Medial Center.

The rankings have been determined by the Hospital Strength INDEX, the industry’s most comprehensive and objective assessment of rural hospital performance.  In partnership with NOSORH, iVantage Health Analytics has developed a data-driven program designed to identify excellence across a broad spectrum of indicators relevant to hospital performance and patient care.  The Hospital Strength INDEX captures performance metrics for all rural and Critical Access Hospitals.  Leveraging data from public data sources, INDEX aggregates data and 66 individual metrics into three major categories and nine pillars to derive a single strength overall rating for each facility.

“These top quartile performers should take great pride in this recognition.  It showcases their commitment to continuous performance analysis and improvement.  On the occasion of National Rural Health Day (November 17), it’s an honor to celebrate their achievement as they continue to serve their communities despite the many market, regulatory and financial pressures they face,” said Michael Topchik, National Leader of the Chartis Center for Rural Health.